Reupholstering and refinishing furniture not only preserves its character and history but also promotes sustainability and individuality. Moreover, cultivating craftsmanship, reducing waste, and refreshing your space with personal style by choosing restoration over replacement, fosters a sense of connection to the past while embracing the present.
Restore When:
Nothing speaks louder than the experiences of our valued clients. Discover firsthand why we’re the top choice for reupholstery and refinishing in Washington state. It’s more than just furniture—it’s about preserving stories and restoring beauty, along with the meticulous repairs we perform in our workshop!
We are thrilled at the chance to work alongside you on your project. Additionally, our team of specialists is ready to engage in thorough discussions about the project, our methodologies, and the array of options available. Together, we will explore various styles, designs, and essential elements to understand your vision. Below, you will find a step-by-step guide outlining precisely what to anticipate at every stage:
1. Project Inquiry
Kindly submit our contact form with all relevant information including pictures. A sales representative will promptly reach out to assist you in obtaining a cost estimate for your desired outcomes. If you are simply seeking a general price range, please refer to our pages outlining upholstery pricing and refinishing pricing.
2. Provided Estimate
At Queen Anne Upholstery, we take great pride in the exceptional quality of our work. The budget quote includes the cost of materials and the time and expertise of our artisans. Upholstery restoration demands precision and skill; therefore, our primary commitment is to deliver the finest results possible. Additionally, we firmly believe that the enduring quality of our work justifies your investment, making it an essential expenditure for any cherished heirloom or statement furniture piece.
3. Custom Selections
If you have not yet selected the upholstery material and/or wood stain color, we eagerly invite you to visit our showroom. Here, you can explore a diverse range of fabrics, leathers, velvets, and vinyl, available in countless colors and patterns. Furthermore, during your visit, you can also discuss additional custom details. For instance, foam density can be confirmed to your preference through a ‘sit test’.
4. Quote Approval
Once you approve the quote, we require a 50% deposit before we proceed to procure all necessary materials. Orders undergo a meticulous review process by one of our trained employees to ensure accuracy and prevent potential delays during production. Next, it gets passed on to our sales support department, who initiates the material procurement process. In the event of any material backorder delays, you will be promptly notified.
5. Order Pickup
Our logistics team will reach out to you once the fabric for your order arrives at our facility. At that point, we will arrange either drop-off (‘Will-Call’) or schedule home pickup based on your preference at the time of sale. If you require earlier transportation, please discuss this with your sales associate during the quote approval stage.
6. Production Time
Lead time starts upon receiving all fabrics and furniture at our location. Consequently, please consult your sales associate for the current timeframe. On average, reupholstery takes 6-8 weeks, and refinishing takes 10-12 weeks. During this period, your item will undergo an initial physical inspection before the scope of work begins to assess if any adjustments are necessary based on our expertise. If required, we will contact you with our recommendations. Subsequently, your project is added to our queue and completed typically on a first-come, first-served basis depending on our current workload. Our skilled team of artisans meticulously ensure perfection from start to finish, addressing every detail.
7. Order Completion
Our Quality Control manager will meticulously inspect your order to guarantee flawlessness before it’s returned to you. Upon project completion, our logistics team will promptly notify you through a call or email, informing you that your item is ready. For any changes to your delivery date or other inquiries regarding delivery, please contact your designated sales associate directly. We stand behind our work and therefore offer a 100% satisfaction guarantee.
Our quality services breathe new life into any furniture piece.
